Planning your first visit
Knowing what to expect makes the day easier. Here is everything, from what to bring to where to park. In most cases, new patients can be seen the same day.
Before your visit
We confirm your appointment
You will get a reminder before your visit. Need to reschedule? Just call us.
Arrive a little early
Plan on 20 minutes before your appointment time to complete new patient paperwork in the office.
Send your imaging
Ask the imaging center to send your MRI or CT to us, or bring the disc and report. The images matter more than the report.
We check your insurance
We accept all major insurance plans. Tracie Baker, our patient financial counselor, verifies your benefits and calls if anything needs attention.
Questions before your visit?
Call us and our team will walk you through what to expect.
Call (972) 378-6908What to bring
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Check off each item as you pack it. Your list stays on this device.
On the day
Check in
Arrive 20 minutes early to complete your new patient paperwork.
Talk and exam
We listen first, then do a gentle neurological exam. Wear comfortable clothes.
Imaging, if needed
Windhaven Medical Imaging is in the same building, so imaging can often be done the same day.
Your plan
We explain what we found and the next steps, in writing. You are welcome to bring a family member.
Getting here
Windhaven Medical Plaza6160 Windhaven Parkway, Suite 200
Plano, TX 75093
- ParkingPlenty of parking right in front of the building.
- Accessible entryAccessible parking near the entrance. Need a wheelchair or help getting in? Call ahead and we will be ready.
- After surgeryEasy pickup right outside Windhaven Ambulatory Surgery Center, so your driver does not have to go far.

Coming from South Texas or out of state?
Many of our patients travel to see us. Send your imaging ahead, and we will review it before you book travel so the trip counts.
We can try to schedule your consultation and imaging on the same day and, if surgery is planned, help coordinate timing with your travel. Ask our team about nearby hotels.
Haven’t booked yet?
In most cases, new patients can be seen the same day.