Nondiscrimination notice

Neurospine Surgical Consultants complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. We do not exclude people or treat them differently because of these characteristics.

Free help we provide

For people with disabilities, at no cost:

• Qualified sign language interpreters
• Written information in other formats, such as large print, accessible electronic formats, and audio
• Help using our website, forms, and patient portal

For people whose primary language is not English, at no cost:

• Qualified interpreters
• Information written in other languages

To ask for any of these services, call (972) 378-6908 or tell our front desk staff.

Complaints

If you believe we have failed to provide these services or discriminated in another way, you can file a grievance with our Section 1557 Coordinator, Neurospine Surgical Consultants, 6160 Windhaven Parkway, Suite 200, Plano, TX 75093. Phone: (972) 378-6908. Email: [email protected].

You can file a grievance in person, by mail, by phone, or by email. If you need help filing one, our Section 1557 Coordinator can help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, by mail at 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, or by phone at 1-800-368-1019 (TDD: 1-800-537-7697). Complaint forms are available at www.hhs.gov/ocr/office/file/index.html.

Language assistance

ATTENTION: If you speak a language other than English, free language assistance services are available to you. Call (972) 378-6908.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (972) 378-6908.